SUPREME COURT OF INDIA

Arif Azim Co. Ltd. v. Aptech Ltd.

Decision date:

01 March 2024 · 2024 INSC 155

Limitation for applications to appoint an arbitrator

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Official source

Draft summary

AI-assisted historical explanation. Independently checked against the source by an AI reviewer. Not reviewed by a lawyer. This historical summary does not certify the current legal position.

In one sentence

The limitation period for a section 11 appointment application runs from the relevant failure to appoint.

Question decided

When does the right to apply for appointment of an arbitrator accrue?

Key holdings

Outcome

The petition was allowed and a sole arbitrator appointed, with other contentions left open.

Source PDF pages: 56, 57, 58.

Plain-English explanation

Two clocks can matter in arbitration: the time for the underlying contractual claim and the time for asking a court to appoint the tribunal after the agreed process fails. The Court distinguished them and held the application before it timely. It also considered whether the claims were plainly stale and appointed an arbitrator. A later judgment included in this batch, SBI General Insurance, clarified that referral courts should not conduct an intricate evidentiary inquiry into claim limitation. That later clarification must accompany any explanation of the March decision. The case does not allow parties to postpone a substantive claim indefinitely by sending a late notice. The contract, accrual of the dispute, invocation and response all remain important when calculating the relevant periods.

Relevant law

Opinions

Three-judge bench; Justice J.B. Pardiwala authored the judgment.

Research notes and limits

Read with F50, SBI General Insurance, physical PDF pages 82-85, particularly its clarification of referral-stage scrutiny. Check any later amendment to section 11 limitation.

Judgment - source material

All pages of the downloaded court document follow, including separate opinions, annexures and any final joint order. This is machine-extracted original text, not an AI rewrite. Use the PDF to check exact wording.

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2024 INSC 155
Page 1 of 58 
 
      REPORTABLE 
 
IN THE SUPREME COURT OF INDIA  
   CIVIL ORIGINAL JURISDICTION  
     ARBITRATION PETITION NO. 29 OF 2023   
   
M/S ARIF AZIM CO. LTD.                                     …PETITIONER 
 
    VERSUS    
 
M/S APTECH LTD.           …RESPONDENT 
 
             J U D G M E N T  
 
J. B. PARDIWALA, J.: 
For the convenience of exposition, this judgment is divided into the following 
parts: -  
INDEX 
 
A. FACTUAL MATRIX .................................................................................... 2 
B. SUBMISSIONS ON BEHALF OF THE PETITIONER ........................ 15 
C. SUBMISSIONS ON BEHALF OF THE RESPONDENT ...................... 18 
D. ANALYSIS ................................................................................................... 21 
i. ISSUE NO. 1: Whether the Limitation Act, 1963 is applicable to an 
 application for appointment of arbitrator under Section 11(6) of the 
 Arbitration and Conciliation Act, 1996? If yes, whether the present 
 petition is barred by limitation? ............................................................. 22 
a.     When does the right to apply under Section 11(6) accrue? .............. 27 

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ii. ISSUE NO. 2: Whether the court may refuse to make a reference under 
 Section 11 of the Arbitration and Conciliation Act, 1996 where the 
 claims are ex-facie and hopelessly time-barred? .................................. 36 
a.     Jurisdiction versus Admissibility ...................................................... 37 
b.     When does the Cause of Action arise? ............................................. 47 
c.     When is Arbitration deemed to have commenced? .......................... 54 
E. CONCLUSION ........................................................................................... 56 
 
1. This is a petition under Section 11(6) of the Arbitration and Conciliation 
Act, 1996 (for short, “the Act, 1996”) filed at the instance of a company based in 
Kabul, Afghanistan and engaged in the business of providing training to desirous 
students in compu ter education, English language, information technology , etc. 
praying for the appointment of an arbitrator for the adjudication of disputes and 
claims arising from the Contract dated 21.03.2013 entered into between the 
petitioner and the respondent.   
 
A.  FACTUAL MATRIX  
2. The petitioner, M/s Arif Azim Co. Ltd., is a company based in Afghanistan, 
having its registered office at 1 st Floor, Zarnigar Hotel, Mohamm ed Jan Khan 
Watt, Kabul, Afghanistan and is engaged in the business of providing training in 
computer education, information technology, English language, etc. 
 

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3. The respondent, M/s Aptech Limited, is a company having its registered 
office at Aptech House, A -65, MIDC Marol, Andheri (E), Mumbai – 400093, 
Maharashtra, India and is engaged in the business of providing training and 
education in information technology through its network in India and abroad.  
 
4. On 21.03.2013, three separate franchise agreements were entered into 
between petitioner/franchisee and the respondent/franchisor. As per the terms of 
the said agreements, the petitioner, as the franchisee, was granted a non-exclusive 
license, by the respondent to establish and operate businesses under the following 
trade names:  
I. Aptech English Language Academy (for short, “AELA”) 
II. Aptech Computer Education (for short, “ACE”) 
III. Aptech Hardware and Networking Academy (for short, “AHNA”) 
 
5. The dispute in the present case pertains to the agreement entered into 
between the parties for the AELA. A perusal of the recitals of the said agreement 
reveals that the respondent company has the expertise in imparting training in 
information technology and had developed content and established programs for 
training in computer -based information. The programs developed by the 
respondent under the brand name AELA included the recurring use of trade 
names, trademarks, advertising and publicity, distinctive style and character of 
premises and furnishings, support and placement program for students , etc. The 

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petitioner, desirous of establishing a centre for providing training in information 
technology in the courses conducted by the respondent with a view  to train and 
educate students to enable them to appear and qualify in the said courses, had 
approached the respondent as a result of which the franchise agreement s for 
AELA, ACE and AHNA were entered into between the parties.  
 
6. The relevant clauses of the AELA franchise agreement are reproduced 
hereinbelow:  
“1. GRANT OF LICENSE  
1.01  The Franchisor hereby grants to the Franchisee for the 
duration of the term and upon the terms of this Agreement, an 
non-exclusive Licence ("the Licence") to establish and operate in 
the Territory, a business under the Trade Name "APTECH 
ENGLISH LEARNING ACADEMY" in accordance with the 
PROGRAM, on the terms and conditions hereinafter set forth 
("the Licensed Business"), from the designated training centre 
located at First Floor, Zarnigar Hotel, Mohammad Jan Khan 
Watt, Kabul, Afghanistan (hereinafter the ce nter)) set up in the 
designated territory, unless revoked otherwise by the Franchisor. 
The Franchisor shall Licence to the Franchisee use of the Trade 
Name in the said territory for the purpose of running the said 
center. The Franchisee shall conduct only those courses as are 
mentioned in Schedule 2. The Franchisee shall be required to 
obtain the prior written permission of the Franchisor, if so 
directed by the Franchisor before commencing the licensed 
business from the said centre. However in respect of an y 
additional training centers in the designated territory for 
carrying out the Licensed Business, the Franchisee shall be 
required to obtain such written permissions from the Franchisor 
from time to time. 
 
xxx    xxx    xxx 
3. APPOINTMENT  
Subject to the terms and conditions of this agreement the Franchisor 
appoints the franchisee as an independent non -exclusive partner 

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with the right to market and train learners in the territory outlined 
in Schedule 1.  
Each party is acting as an independent contractor and not as an 
agent, partner or joint venture with the other party for any purpose. 
The franchisee shall bear all costs relating to the marketing and 
promotion of the courses as outlined in Schedule 2. 
 xxx    xxx    xxx 
 
8. PAYMENTS AND PAYMENT PROCEDURE 
 
8.01 In consideration of the Franchisor agreeing to grant the licence 
for the licensed business, in favour of the Franchisee for a period as 
mentioned in Clause 2 above and for the use of the technical Know- 
how, trade marks, trade names, service marks and logo s of the 
Franchisor in relation to its business of computer education and the 
association of the Franchisee with the reputation and goodwill of 
the Franchisor, the Franchisee agrees to pay to the Franchisor a 
Non refundable sum of US$ 30,000 (US Dolla rs Thirty Thousand 
only) as initial lumpsum fees. 
 
8.02 If the Franchisee fails to pay the aforesaid lumpsum fees within 
the aforesaid period, the Franchisor shall be entitled to terminate 
this Agreement with immediate effect and shall have the right to 
forfeit the fees, if any, already paid by the Franchisee. 
 
8.03 Additionally, in consideration of the License and other rights 
granted, and assistance agreed to be provided hereunder, the 
Franchisee shall pay to the Franchisor recurring royalty fees as 
under. 
 
I. The recurring royalty payment shall be on the gross collection, 
to be paid as given below: 
• 10% of the gross collections received in the 1st Year. 
• 10% of the gross collections received in the 2nd year. 
• 12.5% of the gross collections received in the 3rd Year. 
• 15% of the gross collections received in the 4th year. 
• 17.5% of the gross collections received in the 5th year.  

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Gross collections means the total gross collections, which 
have accrued to the Franchisee (irrespective of whether 
realized or not) from the conduct of licensed business of 
Aptech in the designated territory. 
Amounts payable as Recurring Franchisee Fees will be 
remitted on or before 10th of the subsequent month for the 
preceding calendar month e.g. Recurring Franchisee Fees for 
the gross collections received during the period 1st April to 
30th April will be remitted on or before May 10th 
Such recurring payments shall be made on monthly basis 
accompanied by the statement of course fees for each Course 
for the relevant month and also for the total period for which 
Franchisee's financial year relates. The Franchisee shall use 
a format supplied by the Franchisor for such statements duly 
supported with requisite documentation. 
II. All the payments to be made by the Franchisee to the Franchisor 
shall be by way of Telegraphic Transfer / Demand Draft. 
 
III. Any and all statutory tax on the payment as above as per local 
laws, any other taxes, incidental taxes, incremental taxes, duties 
or any other charges whether statutory or otherwise in respect of 
the payments to the Franchisor shall be borne and paid by th e 
Franchisee alone during the term of this agreement. 
 
IV. In case the payments under this agreement are not received by 
the due date the Franchisor shall be entitled to levy monthly 
compound interest @ 24% p.a.  on such late payments 
notwithstanding the other remedies available under the 
laws of the land.  
 
xxx    xxx    xxx 
12. RENEWAL  
Not less than one hundred eighty days before the expiry of this 
Agreement (whether or not it has previously been renewed under the 
provisions of this Clause) the Franchisee may apply to the 
Franchisor for renewal of this Agreement for further period(s). 
Provided that the Franchisee has complied fully with the terms and 
conditions of this Agreement, the Franchisor shall have option to 
renew this Agreement on the terms and conditions for such mutually 
agreed period. However in case the renewal documents and renewal 

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fees are not received in time as stipulated by the Franchisor, the 
Franchisor has the absolute right to charge monthly compound 
interest @ 24% p.a. on the late renewal fees from the due date of 
such payment, notwithstanding the right to terminate the renewal of 
this agreement. 
 
13. FORCE MAJEURE 
Neither party to this agreement shall be liable for any failure or 
delay to perform any of its obligations under this agreement if the 
performance is prevented, hindered or delayed by a Force Majeure 
Event which is beyond reasonable control of either party and in such 
a case its obligations shall be suspended for so long as the Force 
Majeure event continues. Each party shall promptly inform the other 
in writing of the existence of a Force Majeure Event  and shall 
consult together to find a mutually acceptable solution. “Force 
Majeure Even” means any event due to any cause beyond 
reasonable control of parties to this agreement viz. unavailability of 
any communication systems, breach or virus in the proces ses, fire, 
storm, earthquake, Flood. Explosion, Act of God, Civil commotion, 
strikes, or industrial action of any kind, riots, rebellion, war wreck, 
epidemic failure, statutory laws, regulations or other Government 
action, computer hacking, unauthorized ac cess to computer data, 
etc. 
The affected party shall promptly upon the occurrence of any such 
cause so inform the other party in writing and thereafter such party 
shall use reasonable endeavors to comply with the terms of this 
Agreement as fully and as promptly as possible. 
xxx    xxx    xxx 
17. STATUS OF AGREEMENT 
17.01 Nothing in this Agreement shall constitute a partnership 
between the parties hereto or constitute the Franchisee an agent of 
the Franchisor for any purpose whatsoever and the Franchisee shall 
have no authority or power to bind the Franchisor or to pledge i ts 
credit. 
 
17.02 This Agreement shall not be deemed to confer any right on the 
Franchisee and the license granted by this Agreement shall be 

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personal to the Franchisee only and shall not be capable of being 
or be assigned by the Franchisee to any other person. 
 
17.03 This Agreement shall in no way create a contractual 
relationship between the students and the Franchisor and the 
Franchisee shall, at all times, be wholly liable and responsible for 
any claims related to and arising out of the Licensed Business and 
the conduct of the Courses . The Franchisee undertakes to ensure 
that the students are made aware at the time of enrolling in the 
Course that Franchisee is entirely responsible for the conduct of the 
Courses and, that the students shall have no claim whatsoever 
against the Franchisor.  
xxx    xxx    xxx 
21. ARBITRATION AND GOVERNING LAWS 
In the event of any dispute or difference arising between the parties 
hereto, including the events of termination, the same shall be settled 
through conciliation between the parties. In the event the parties are 
unable to arrive at a settlement, the matter  will be referred to 
arbitration. The party raising the dispute shall serve a notice upon 
the other party advising that a dispute or difference has arisen and 
nominate on that notice its own arbitrator. The party receiving the 
notice shall, within 30 days after receiving such notice, nominate its 
arbitrator by advising the party raising the dispute and the name of 
the arbitrator appointed by the other party. The arbitrators so 
appointed shall appoint a third arbitrator. The award of the majority 
arbitrators shall be final, conclusive and binding upon the parties 
hereto. The venue of arbitration shall be MUMBAI and the 
arbitration proceedings shall be conducted in accordance with the 
UNCITRAL Model Rules. If arbitration process fails both the parties 
shall submit to the jurisdiction of the Mumbai courts. 
 
22. This Agreement shall be construed in accordance with and governed 
by the     Indian laws.” 
 
7. Pursuant to the signing of the aforesaid agreement, proposals were invited 
by the Indian Council for Cultural Relations, Azad Bhavan, Indraprastha Estate, 

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New Delhi – 110002 (for short, “ the ICCR”) in 2016 for the execution of a 
short-term course for training in English for students from Afghanistan who 
were selected to pursue degree courses in Indian Universities in the academic 
year 2017-18 under the scholarship scheme of the Government of India (for 
short, “the course”). The proposal of the respondent was accepted by the ICCR 
vide Sanction Order No. SSSAN-2017-18 dated 10.10.2016. The sanction order 
prescribed the schedule for the conduct of the cours e, submission of progress 
report to the Embassy of India in Kabul (for short, “EOI, Kabul”) etc. and also 
approved the training fees at Rs 5,000/ - + service tax per student per month. 
The order also stipulated that the payments for the course would be released to 
the respondent by the ICCR at the end of every month after getting an 
endorsement from the EOI, Kabul.  
 
8. After securing the aforesaid sanction order, the respondent vide email dated 
17.10.2016 addressed to the petitioner Company informed about the sanction 
order and stated that the respondent would speak to the petitioner for the 
implementation of the said order once the expectations of the ICCR for the 
course were understood.  
 
9. Subsequently, a series of emails were exchanged between the petitioner 
and the respondent regarding the details of the course including the syllabus, 
learning outcomes, class schedule, qualifications, salary and number of trainers, 
etc.   

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10.  The EOI, Kabul vide email dated 24.12.2016, informed the petitioner that 
although the applications of Afghan students were already sent to the Indian 
Universities, yet the Universities had not started granting admissions to them and 
thus it was suggested by the ICCR that the course should begin from the last week 
of January/ First week of February, 2017.  
 
11.  The course was executed by the petitioner at its centre in Kabul from 
February to April, 2017 for 440 Afghan students. The same was certified by the 
EOI, Kabul vide its letter no. KAB/327/05/2016-17 dated 30.07.2017.  
 
12.  Vide letters dated 04.08.2017 and 14.08.2017 respectively addressed to the 
EOI, Kabul, the program director for  the ICCR requested for month -wise 
details/number of students who attended the course so as to process the payments 
for the course to the respondent. 
 
13.  Meanwhile disputes arose between the parties in relation to the renewal 
and payment of royalties for all the three franchise agreements entered into by the 
parties in March, 2013. Vide email dated 20.03.2018 addressed to the petitioner, 
the respondent issued a recovery notice for non-payment of royalty/renewal fees. 
The email stated that due to the non -payment of outstanding royalty, the portal 
operations for AELA and ACE would be shut by 21.03.2018 and by the month -
end for the AHNA portal.  

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14.  The petitioner replied to the aforesaid recovery notice vide email dated 
23.03.2018, however the contents of the same have not been placed on record. 
The respondent replied to the reply email of the petitioner vide email dated 
27.03.2018 stating that despite having sent the invoices for pending royalties, 
nothing had been received by the respondent. Responding to the issue of non -
payment for the course conducted by the petitioner, the respondent stated in the 
said email that they had not received the full amount from the ICCR, which had 
officially held back 22% of the payment for deductions of quality. The respondent 
also called upon the petitioner to urgently address, inter-alia, the issue of renewal 
of the franchise agreements.  
 
15.  Responding to the above referred email on the  very same day, i.e., 
27.03.2018, the petitioner stated that it had hired 7 Indian and 4 local English 
trainers for executing the course and since the course had been executed in 
Afghanistan, it was entitled to receive 90% of the payments received by the 
respondent from Aptech India. The petitioner further requested the respondent to 
share the details of the amount received from the ICCR after the 22% deduction 
to enable them to make the calculations and finalise the payment accordingly.  
 
16.  The respondent vide an email dated 28.03.2018 replied to the above email 
of the petitioner stating that it had received only 61.5% of the claimed amount 

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from the ICCR after quality and TDS deductions. The respondent further 
mentioned that it was entitled to 15% royalty as opposed to the 10% stated by the 
petitioner and that it had incurred some incidental expenses for the project. The 
respondent also stressed on the issue of payment of outstanding royalty and 
renewal, calling upon the petitioner to address them first.   
 
17.  The petitioner replied to the above email on the same day disputing the 
percentage of royalty fee to which the respondent was entitled. The petitioner 
further stated that it had no issues regarding the quality deductions made by the 
ICCR, however it needed to know the exact amount disbursed by the ICCR to the 
respondent so that it could calculate its share from the same and adjust them 
towards the pending dues.   
 
18.  From the email exchanges placed on record, it is clear that the discussions 
regarding the non-payment of the amount received from the ICCR came to a halt 
between the parties on 28.03.2018, however the discussions regarding the 
renewal of the agreements co ntinued. Finally, on 23.04.2018, the petitioner 
informed the respondent of its decision to not renew the franchise agreements for 
the ACE and AELA in light of the dispute regarding the payment for the course 
executed by the petitioner. However, the agreement for AHNA was renewed and 
the respondent acknowledged the same vide an email on the same day.  
 

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19.  After about nine months, the petitioner once again sent an email to the 
respondent on 29.12.2018, raising the issue of the non -payment of the dues for 
the ICCR project. Although the said email refers to some phone calls and 
WhatsApp communication regarding  the payment for the course, nothing has 
been placed on record by the petitioner to that effect. Vide the said email, the 
petitioner once again requested the respondent to provide accounting details for 
the expenses incurred and payment received from the ICCR for the course. The 
petitioner also mentioned that it had incurred expenses amounting to $ 60,000/ - 
on salary, lodging and food for the trainers.   
 
20.  As it appears from the record, it is only after a gap of around three years 
that the petitioner again took up the issue of non -payment of dues for the ICCR 
project with the respondent, vide a legal notice dated 26.08.2021.  Through the 
notice, the petitioner called upon the respondent to pay Rs 73,53,000/- with 18% 
interest compounded monthly w.e.f. 01.11.2017 within 15 days of the receipt of 
the notice. The notice further stated that in the event of the respondent failing t o 
comply with the aforesaid deman d, the petitioner would file appropriate 
proceedings before the competent courts including a suit for settlement of 
accounts for recovery and also by way of damages or otherwise for breach of trust 
and breach of contract.  
 

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21.  Again, after about 10 months, the petitioner invoked a pre -institution 
mediation before the Main Mediation Centre, Bombay High Court on 05.07.2022 
in accordance with Section 12A of the Commercial Courts Act, 2015 making the 
respondent and the ICCR as part y respondents. Notice was issued in the said 
mediation proceedings and 12.08.2022 was scheduled as the date for appearance 
of the parties. Upon failure of the parties to be present on the said date, 24.08.2022 
was fixed as the next date for appearance. However, on the said date, the opposite 
parties submitted letters refusing to go into mediation and thus a non-starter report 
dated 24.08.2022 was issued under Rule 3(4) of the Commercial Courts (Pre -
Institution Mediation and Settlement) Rules, 2018.  
 
22.  After the failure of mediation as aforesaid, the petitioner sent notice for 
invocation of arbitration to the respondent on 24.11.2022. Vide the notice, the 
petitioner called upon the respondent to pay an amount of Rs 1,48,31,067/ - 
inclusive of interest of Rs 82,13,367/- and nominated Mr V . Giri and Mr M.L. 
Verma, Senior Advocates practicing in this Court as its nominee arbitrators.  
 
23.  The respondent replied to the aforesaid notice vide letter dated 05.04.2023 
denying all the claims raised by the petitioner in the notice dated 24.11.2022. It 
further stated that notwithstanding the merits, the claims were barred by 
limitation. The respon dent also stated that the mediation proceedings initiated 
before the Bombay High Court were under Section 12A of the Commercial 

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Courts Act, 2015 which is a mandatory requirement before filing a commercial 
suit, and thus it was not open to the petitioner to link it to the conciliation as 
envisaged in the clause 21 of the franchise agreement for AELA as extracted 
hereinbefore.    
 
24.  The present petition then came to be filed by the petitioner on 19.04.2023 
before this Court after the failure of the respondent in nominating an arbitrator as 
per the mutually agreed upon procedure in response to notice for invocation of 
arbitration.   
B.  SUBMISSIONS ON BEHALF OF THE PETITIONER 
25.  Mr. R. Sathish, the learned counsel appearing for the petitioner submitted 
that this Court has the requisite jurisdiction to take necessary measures for the 
constitution of an arbitral tribunal under Section 11(6) of the Act, 1996 as the case 
at hand pertains to an “international commercial arbitration” within the meaning 
of Section 2(f) of the Act, 1996 . Further, clause 21 of the AELA agreement 
provides for appointment of a three-membered arbitral tribunal in case a dispute 
arises and cannot be resolved through conciliation between the parties.  
  
26.  The counsel submitted that the petitioner, as an independent non-exclusive 
partner of the respondent, is entirely responsible for the conduct of the course as 
per clause 17.03 of the franchise agreement and is thus entitled to receive 90% of 

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the payments received by the respondent from the ICCR after successful 
completion of the course.   
 
27.  The counsel argued that as the principal contract for the course was signed 
between the ICCR and the respondent, the grant in aid of Rs 73,53,000/ - was 
transferred by the ICCR to the respondent on 03.10.2017 after the certificate of 
successful completion of the course was issued by the EOI, Kabul. However, 
since the course was executed in Afghanistan by the petitioner as the franchisee, 
it is entitled to received 90% of the amount received as per the AELA franchise 
agreement.  
 
28.  The counsel further submitted that the respondent had neither informed 
nor disclosed the amount received from the ICCR despite repeated requests made 
by the petitioner for settlement of accounts. The petitioner further contended that 
the experience of the respondent with the ICCR and Government of India cannot 
be a ground for withholding of the payments by the respondent.   
 
29.  The counsel argued that the cause of action first arose on 03.10.2017 when 
the respondent withheld the information of receipt of Rs 73,53,000/ - from the 
ICCR. The cause of action further arose on 28.03.2018 when the respondent 
informed that cash-flow wise it had received only 61.5% of the claimed amount 
from the ICCR and that it had incurred some incidental expenses for the project. 

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30. The petitioner contended that since the respondent has failed to disclose 
the amount received from ICCR till date, it has resulted in a continuing cause of 
action as the petitioner couldn’t quantify the total amount due along with interest 
as exact details  of the amount received by the respondent from the ICCR were 
not disclosed.  
 
31.  The counsel submitted that as the cause of action for full and final 
settlement of claims was yet to accrue, the reliance placed by the respondent on 
the decision of this Court in M/s B and T AG v. Ministry of Defence reported in 
2023 SCC OnLine SC 657 was misconceived.  
 
32.  The counsel submitted that a force majeure situation as per clause 13 of 
the AELA agreement was created due to the coming back of Taliban in 
Afghanistan in August, 2021. It was contended by the petitioner that this resulted 
in the break-down of all communication channels disabling the petitioner from 
approaching the courts on time despite of doing everything in its power.  
 
33.  The counsel further submitted that the petitioner is entitled to get the 
benefit of the extension of limitation period as directed by this Court in SMW(C) 
No. 03 of 2020 by which the period from 15.03.2020 to 28.02.2022 is liable to be 
excluded for the purposes of computing limitation.  

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34.  The counsel submitted that upon failure of the respondent in replying to 
its claims and legal notice, it had approached the Bombay High Court Mediation 
Centre under Section 12A of the Commercial Courts Act, 2015 and had initiated 
pre-reference mediation in accordance with the terms of the arbitration clause in 
the AELA agreement. It was further submitted that in any view of the matter, the 
petitioner is not estopped from invoking arbitration under clause 21 of the AELA 
agreement after having invoked pre -litigation mediation under the Commercial 
Courts Act, 2015.    
 
35.  Finally, the counsel prayed for passing an order referring the dispute to 
arbitration with a view to adjudicate the differences between the parties as 
contemplated in clause 21 of the AELA agreement dated 21.03.2013.  
 
 
C.  SUBMISSIONS ON BEHALF OF THE RESPONDENT  
36.  At the outset, Mr. Rana Mukherjee, the learned senior counsel appearing 
on behalf of the respondent submitted that the disputes raised by the petitioner 
are not arbitrable as the claims made by the petitioner relate to the sanction letter 
dated 10.10.2016 issued by the ICCR to the respondent which is not a part of the 
AELA franchise agreement entered into between the parties on 21.03.2013. Thus, 
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being unrelated to the AELA franchise agreement, the petitioner cannot invoke 
arbitration for the adjudication of the claims. 
 
37.  It was further submitted by him that on the contrary, as per the AELA 
franchise agreement, it was the respondent who was entitled to receive royalty 
fee from the petitioner at the rates prescribed in the franchise agreement, and there 
was no arrangement by which the petitioner was entitled to a 90% payment.  
 
38.  The learned Senior counsel vehemently argued that notwithstanding the 
merits of the claim, the same is hopelessly barred by limitation on the face of it 
by virtue of the applicability of Article 137 of the Limitation Act, 1963. The 
dispute, as per the leg al notice dated 26.08.2021 issued by the petitioner to the 
respondent, arose on 01.11.2017 and thus the limitation period, even after 
considering the covid exclusion, had come to an end much prior to the date when 
the notice for invocation of arbitration was issued by the petitioner on 24.11.2022. 
Further, the plea of a force -majeure event due to coming back of Taliban in 
Afghanistan, as raised by the petitioner is not bona-fide as most of the exchanges 
between the parties took place on email and the email facility was available to the 
petitioner even in the month of August, 2021. The counsel submitted that no 
effective steps were taken by the petitioner even after the covid period came to 
an end indicating that the petitioner was not vigilant in protecting its rights and 
hence the petition was liable to be dismissed as barred by limitation. The counsel 

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contended that the mere exchange of letters would not extend the cause of action 
and the period of limitation for the purposes of filing the arbitration petition.  
 
39.  It was further submitted that the invocation of pre -litigation mediation 
proceedings before the Bombay High Court Mediation Centre by the petitioner 
was under Section 12A of the Commercial Courts Act, 2015 which is a mandatory 
pre-condition before institution of a commercial suit under the said Act and the 
petitioner should not be allowed to change course by invoking arbitration after 
having previously submitted to the jurisdiction of the Commercial Courts Act, 
2015. Further, the petitioner made the ICCR a s a party in the mediation 
proceedings before the High Court and the ICCR also participated in the said 
proceedings. Thus, it is evident that the dispute arising out of the tripartite 
arrangement between the petitioner, respondent and the ICCR has no nexus with 
the arbitration clause of the AELA franchise agreement.   
 
40.  An objection was raised by the learned counsel towards the identity of the 
Deponent to the affidavit in support of the present arbitration petition on the 
ground that no Power of Attorney or Letter of Authority could have been executed 
by the petitioner in favour of the Deponent to the Affidavit.    
 
41.  One another submission made by the counsel was that the notice for 
invocation of arbitration sent by the petitioner was not a valid notice as per clause 

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21 of the franchise agreement being contrary to the arbitration clause which 
provides for appointment of three arbitrators, the notice mentions appointment of 
a sole arbitrator and proposes names of two arbitrators, and on this ground too, 
the petition is liable to be dismissed.  
 
42.  Placing reliance on the judgment of this Court in M/s B and T AG (supra) 
the learned senior counsel submitted that the present petition squarely falls within 
the dictum laid down in the said judgment and is thus hopelessly barred by 
limitation.   
 
D.  ANALYSIS 
43.  Having heard the learned counsel appearing for the parties and having 
perused the material on record, the following two questions fall for our 
consideration:  
 
I. Whether the Limitation Act, 1963 is applicable to an application for 
appointment of arbitrator under Section 11(6) of the Arbitration a nd 
Conciliation Act, 1996? If yes, whether the present petition is barred by 
limitation?  
 
II. Whether the court may refuse to make a reference under Section 11 of 
Act, 1996 where the claims are ex-facie and hopelessly time-barred? 
  

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i. ISSUE NO. 1: W hether the Limitation Act, 1963 is applicable to an 
application for appointment of arbitrator under Section 11(6) of the 
Arbitration and Conciliation A ct, 1996? If yes, whether the present 
petition is barred by limitation? 
 
44.  The basic premise behind the statutes providing for a limitation period is 
encapsulated by the maxim “Vigilantibus non dormientibus jura subveniunt” 
which translates to “the law assists those who are vigilant and not those who 
sleep over their rights”. The object behind having a prescribed limitation period 
is to ensure that there is certainty and finality to litigation and assurance to the 
opposite party that it will not be subject to an indefinite period of liability. Another 
object achieved by a fixed limitation period is to only allow those claims which 
are initiated before the deterioration of evidence takes place. The law of limitation 
does not act to extinguish the right but only bars the remedy.  
 
45.  The plain reading of Section 11(6) of the Act, 1996, which provides for 
the appointment of arbitrators, indicates that no time -limit has been prescribed 
for filing an application under the said section. However, Section 43 of the Act, 
1996 provides that t he Limitation Act, 1963 would apply to arbitrations as it 
applies to proceedings in court. The aforesaid section is reproduced hereinbelow:  
 
“43. Limitations.—(1) The Limitation Act, 1963 (36 of 1963), shall 
apply to arbitrations as it applies to proceedings in court. 
  
(2) For the purposes of this section and the Limitation Act, 1963 (36 
of 1963), an arbitration shall be deemed to have commenced on the 
date referred to in section 21.  

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(3) Where an arbitration agreement to submit future disputes to 
arbitration provides that any claim to which the agreement applies 
shall be barred unless some step to commence arbitral proceedings 
is taken within a time fixed by the agreement, and a disput e arises 
to which the agreement applies, the Court, if it is of opinion that in 
the circumstances of the case undue hardship would otherwise be 
caused, and notwithstanding that the time so fixed has expired, may 
on such terms, if any, as the justice of the  case may require, extend 
the time for such period as it thinks proper.  
 
(4) Where the Court orders that an arbitral award be set aside, the 
period between the commencement of the arbitration and the date 
of the order of the Court shall be excluded in computing the time 
prescribed by the Limitation Act, 1963 (36 of 1963), for t he 
commencement of the proceedings (including arbitration) with 
respect to the dispute so submitted.” 
 
46.  Since none of the Articles in the Schedule to the Limitation Act, 1963 
provide a time period for filing an application under Section 11(6) of the Act, 
1996, it would be covered by Article 137 of the Limitation Act, 1963 which is the 
residual provision and reads as under:  
 
 Description of Application  Period of 
limitation  
Time from which 
period begins to run 
137.  Any other application for 
which no period of limitation is 
provided elsewhere in this 
Division  
Three 
years  
When the right to 
apply accrues.  
  
47.  In his authoritative commentary, “International Commercial Arbitration, 
Wolters Kluwer, 3rd Edition, pp. 2873-2875”, Gary B. Born has observed that as 

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a general rule, limitation statutes are applicable to arbitration proceedings. The 
relevant extract is as follows:  
“Most nations impose limitation or prescription periods within 
which civil claims must be brought. Of course, statutes of limitation 
differ from country to country. As discussed below, statutes of 
limitations are virtually always applicable in international 
arbitration proceedings, in the same way that they apply in national 
court proceedings . Choosing between various potentially -
applicable statutes of limitations in international arbitration raises 
significant choice-of-law questions.  
xxx    xxx    xxx 
 Conflict of laws issues also arise as to the date that the statute of 
limitations period is tolled. The issue can be addressed by national 
laws, as well as by institutional arbitration rules. Unfortunately, 
inconsistencies can arise between institutional rules and one or 
more potentially-applicable national laws (which may also apply in 
a mandatory fashion). For counsel in a particular dispute, of course, 
the only safe course is to satisfy the shortest potentially -applicable 
limitations period.”  
(emphasis supplied)  
 
48.  A seven-Judge Bench of this Court in SBP & Co. v. Patel Engineering 
Ltd. and Another reported in (2005) 8 SCC 618 held that the issue of limitation 
being one of threshold importance, it must be decided at the pre-reference stage, 
so that the other party is not dragged through a long -drawn arbitration, which 
would be expensive and time consuming.  
 
49.  A three-Judge Bench of this Court in Geo Miller and Company Private 
Limited v. Chairman, Rajasthan Vidyut Utpadan Nigam Limited reported in 
(2020) 14 SCC 643 observed as follows:  

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“14. Sections 43(1) and (3) of the 1996 Act are in pari materia with 
Sections 37(1) and (4) of the 1940 Act. It is well-settled that by virtue 
of Article 137 of the First Schedule to the Limitation Act, 1963 the 
limitation period for reference of a dispute to arbitration or for 
seeking appointment of an arbitrator before a court under the 1940 
Act (see State of O rissa v. Damodar Das [(1996) 2 SCC 216] ) as 
well as the 1996 Act (see Grasim Industries Ltd. v. State of Kerala [ 
(2018) 14 SCC 265 : (2018) 4 SCC (Civ) 612] ) is three years from 
the date on which the cause of action or the claim which is sought 
to be arbitrated first arises. 
 
15. In Damodar Das  [(1996) 2 SCC 216],  this Court observed, 
relying upon Russell on Arbitration by Anthony Walton (19th Edn.) 
at pp. 4-5 and an earlier decision of a two -Judge Bench in Panchu 
Gopal Bose v. Port of Calcutta [(1993) 4 SCC 338], that the period 
of limitation for an application for appointment of arbitrator under 
Sections 8 and 20 of the 1940 Act commences on the date on which 
the “cause of arbitration” accrued i.e. from the date when the 
claimant first acquired either a right of action or a right to require 
that an arbitration take place upon the dispute concerned. 
 
16. We also find the decision in Panchu Gopal Bose [(1993) 4 SCC 
338] relevant for the purpose of this case. This was a case similar 
to the present set of facts, where the petitioner sent bills to the 
respondent in 1979, but payment was not made. After an interval of 
a decade, he sent a notice to the respondent in 1989 for reference to 
arbitration. This Court in Panchu Gopal Bose [(1993) 4 SCC 338] 
observed that in mercantile references of this kind, it is implied that 
the arbitrator must decide the dispute according to the existing law 
of contract, and every defence which would have been open to the 
parties in a court of law, such as the plea of limitation, would be 
open to the parties for the arbitrator's decision as well.  Otherwise, 
as this Court observed : (SCC p. 344, para 8) 
 
“8. … a claim for breach of contract containing a reference 
clause could be brought at any time, it might be 20 or 30 years 
after the cause of action had arisen, although the legislature has 
prescribed a limit of three years for the enforcement of such a 
claim in any application that might be made to the law courts.” 
 
17. This Court further held as follows: (Panchu Gopal Bose case  [ 
(1993) 4 SCC 338] , SCC pp. 345-46, paras 11-12) 

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“11. Therefore, the period of limitation for the commencement of 
an arbitration runs from the date on which, had there been no 
arbitration clause, the cause of action would have accrued. Just 
as in the case of civil actions the claim is not to be brought after 
the expiration of a specified number of years from the date on 
which the cause of action accrued, so in the case of arbitrations, 
the claim is not to be put forward after the expiration of the 
specified number of years from the date when the claim accrued. 
 
12. In Russell on Arbitration…. 
At p. 80 it is stated thus: 
 
‘An extension of time is not automatic and it is only granted if 
“undue hardship” would otherwise be caused. Not all hardship, 
however, is “undue hardship”;  it may be proper that hardship 
caused to a party by his own default should be borne by him, and 
not transferred to the other par ty by allowing a claim to be 
reopened after it has become barred.’ ” 
(emphasis supplied) 
 
50.  Having traversed the statutory framework and case law, we are of the clear 
view that there is no doubt as to the applicability of the Limitation Act, 1963 to 
arbitration proceedings in general and that of Article 137 of the Limitation Act, 
1963 to a petition under Section 11(6) of the Act, 1996 in particular. Having held 
thus, the next question that falls for our determination is whether the present 
petition seeking appointment of an arbitrator is barred by limitation. 
 
51.  The determination of the aforesaid question is an exercise involving both 
law and facts . As is evident from Article 137 of the Limitation Act, 1963, the 
limitation period for making an application under Section 11(6) of the Act, 1996 
is three years from the date when the right to apply accrues. Thus, to determine 

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whether the present petition is barred by limitation, it is necessary to ascertain 
when the right to file the present petition under Section 11(6) of the Act, 1996 
accrued in favour of the petitioner.  
 
a.  When does the right to apply under Section 11(6) accrue?  
 
52.  It has been held in a catena of decisions of this Court that the limitation 
period for making an application seeking appointment of arbitrator must not be 
conflated or confused with the limitation period for raising the substantive 
claims which are sought  to be referred to an arbitral tribunal. The limitation 
period for filing an application seeking appointment of arbitrator commences 
only after a valid notice invoking arbitration has been issued by one of the parties 
to the other party and there has been either a failure or refusal on part of the 
other party to make an appointment as per the appointment procedure agreed 
upon between the parties.  
 
53.  O.P. Malhotra in The Law & Practice of Arbitration and Conciliation, 3rd 
Edition, pp. 688-689 has summarised the position of law on the limitation period 
for a Section 11(6) petition thus:  
 
“There is no specific period of limitation prescribed for making the 
request under Section 11(6) to the Chief Justice or his designate, to 
take the necessary measure for appointing an arbitrator. Therefore, 
Article 137 of the Limitation Act, 1963, which provides the limitation 
period of three years for filing any other application for which no 
period of limitation is provided elsewhere in the third division of the 

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Schedule of the Act from the day when the right to apply accrues. It 
is the residuary article in regard to the applications, and it can only 
be applied if no other article is applicable. It would only apply to an 
application where it is required by law to be made. It is restricted to 
applications for the exercise of the Acts and powers which the court 
is not bound to perform suo motu. Therefore, the period of limitation 
for making a request under Section 11(6) is three years, and the 
limitation is to be counted from the date on which 30 days from the 
date of notice by one party to the other for appointing arbitrator 
expires. The question whether the claims/disputes made in reference 
to arbitration was valid is a question to be decided by the arbitrator, 
and not by the appointing authority of the arbitrator under Section 
11(6) of the Act. The appointing authority is certainly required to 
ascertain whether the application under Section 11(6) of the Act 
was barred by time.”  
(emphasis supplied) 
 
54.  Dr. P.C. Markanda in Law Pertaining to Arbitration and Conciliation, 9th 
Edition, LexisNexis, pp. 550 -551 has discussed on the applicability of law of 
limitation to a petition under Section 11(6) of the Act, 1996 as follows:  
 
“For the purpose of examining the right of the petitioner to apply 
under sub section (6) for calculating the period of limitation, it is 
necessary to establish, in the first instance, the relevant date when 
the right to apply accrued in favour of the petitioner. It is the date 
on which the right to apply accrues that determines the starting 
point. The starting point does not coincide with the date on which 
the cause of action for filing a suit arises. Whether the claims of a 
party are barred by limitation or not is for the arbitrator to see, but 
it is the duty of the court to see whether the application filed in the 
court is within limitation or not. Limitation for filing application 
under sub-section (4) would commence only from the expiry of 30 
days from the receipt of request mentioned in sub -section (4)(a) or 
(b) and the limitation for an application under sub-section (6) would 
commence from the happening of the contingencies mentioned in 
sub-clauses (a) or (b) or (c) thereof. The procedure prescribed under 
this section is mandatory and Art. 137, Limitation Act providing for 
limitation shall apply. 
 

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xxx    xxx    xxx 
 
It would be entirely wrong to mix the two aspects, namely whether 
there was any valid claim and secondly the claim to be adjudicated 
by the arbitrator was barred by time. As for the second matter, it is 
for the arbitrator to see whether the claim was within limitation or 
not and the court should confine itself to see whether the application 
made to the court is within limitation. An application made more 
than three years after the accrual of cause of action is palpably time 
barred and liable to be dismissed. Article 137 of the Limitation Act 
makes it obligatory for claims to be filed within 3 years of the 
rescission/termination of the contract.  The right of action for the 
department starts from the date when the work is rescinded and not 
from the date when the balance work is got completed through 
another agency. 
 
If the petitioner delays invocation of arbitration clause for months 
together for no justifiable cause after the period prescribed in the 
arbitration agreement had elapsed, the court would not come to the 
rescue of such a party seeking appointment of arbitrator and the 
abnormal delay of more than a year cannot be condoned.”  
(emphasis supplied) 
 
55.  This Court in Bharat Sanchar Nigam Limited & Another v. Nortel 
Networks India Private Limited reported in (2021) 5 SCC 738 held thus:  
 
“15. It is now fairly well -settled that the limitation for filing an 
application under Section 11 would arise upon the failure to make 
the appointment of the arbitrator within a period of 30 days from 
issuance of the notice invoking arbitration. In other words,  an 
application under Section 11 can be filed only after a notice of 
arbitration in respect of the particular claim(s)/dispute(s) to be 
referred to arbitration [as contemplated by Section 21 of the Act] is 
made, and there is failure to make the appointment. 
 
16. The period of limitation for filing a petition seeking appointment 
of an arbitrator(s) cannot be confused or conflated with the period 
of limitation applicable to the substantive claims made in the 
underlying commercial contract. The period of limitation f or such 
claims is prescribed under various Articles of the Limitation Act, 
1963. The limitation for deciding the underlying substantive 

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disputes is necessarily distinct from that of filing an application for 
appointment of an arbitrator. This position was recognised even 
under Section 20 of the Arbitration Act, 1940 . Reference may be 
made to the judgment of this Court in  J.C. Budhraja  v. Orissa 
Mining Corpn. Ltd. [(2008) 2 SCC 444 : (2008) 1 SCC (Civ) 582] 
wherein it was held that Section 37(3) of the 1940 Act provides that 
for the purpose of the Limitation Act, an a rbitration is deemed to 
have commenced when one party to the arbitration ag reement 
serves on the other party, a notice requiring the appointment of an 
arbitrator. Para 26 of this judgment reads as follows : (SCC p. 460) 
 
“26. Section 37(3) of the Act provides that for the purpose of the 
Limitation Act, an arbitration is deemed to have been 
commenced when one party to the arbitration agreement serves 
on the other party thereto, a notice requiring the appointment of 
an arbitrator. Such a notice having been served on 4 -6-1980, it 
has to be seen whether the claims were in time as on that date. If 
the claims were barred on 4 -6-1980, it follows that the claims 
had to be rejected by the arbitrator on the ground that the claims 
were barred by limitation. The said period has nothing to do with 
the period of limitation for filing a petition under Section 8(2) of 
the Act. Insofar as a petition under Section 8(2) is concerned, the 
cause of action would arise when the other party fails to comply 
with the notice invoking arbitration. Therefore, the period of 
limitation for filing a petition under Section 8(2) seeking 
appointment of an arbitrator cannot be confused with the period 
of limitation for makin g a claim.  The decisions of this Court 
in Inder Singh Rekhi v. DDA [(1988) 2 SCC 338], Panchu Gopal 
Bose v. Port of Calcutta  [(1993) 4 SCC 338]  and Utkal 
Commercial Corpn. v. Central Coal Fields Ltd.  [(1999) 2 SCC 
571] also make this position clear.” 
(emphasis supplied) 
 
56.  The other way of  ascertaining the relevant point in time when the 
limitation period for making a Section 11(6) application would begin is by 
making use of the Hohfeld’s analysis of jural relations. It is a settled position of 
law that the limitation period under Article 137 of the Limitation Act, 1963 will 
commence only after the right to apply has accrued in favour of the applicant. As 

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per Hohfeld’s scheme of jural relations, conferring of a right on one entity must 
entail the vesting of a corresponding duty in another. When an application under 
Section 11(6) of the Act, 1996 is made before this Court without exhausting the 
mechanism prescribed under the said sub-section, including that of  invoking 
arbitration by issuance of a formal notice to the other party, this Court is not duty 
bound to appoint an arbitrator and can reject the application for being premature 
and non-compliant with the statutory mandate. However, once the procedure laid 
down under Section 11(6) of the Act, 1996 is exhausted by the applicant and the 
application passes all other tests of limited judicial scrutiny as have been evolved 
by this Court over the years, this Court becomes duty -bound to appoint an 
arbitrator and refer the matter to an arbitral tribunal. Thus, the “right to apply” 
of the Applicant can be said to have as its jural corelative the “duty to appoint” 
of this Court only after all the steps required to be completed before instituting a 
Section 11(6) application have been duly completed. Thus, the limitation period 
for filing a petition under Section 11(6) of the Act, 1996 can only commence once 
a valid notice invoking arbitration has been sent by the applicant to the other 
party, and there has been a failure or refusal on part of that ot her party in 
complying with the requirements mentioned in such notice.   
 
57.  This Court in Utkal Commercial Corporation v. Central Coal Fields Ltd. 
reported in (1999) 2 SCC 571 while determining a similar question in relation to 
the Arbitration Act, 1940 held thus:  

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“6. Therefore, the time for the purposes of limitation begins to run 
from the date when the right to make an application under Section 
8 accrues. Section 8 of the Arbitration Act, which is relevant for our 
present purposes, is reproduced below: 
“8. Power of court to appoint arbitrator or umpire. —(1) In 
any of the following cases— 
(a) where an arbitration agreement provides that the 
reference shall be to one or more arbitrators to be appointed 
by consent of the parties, and all the parties do not, after 
differences have arisen, concur in the appointment or 
appointments; or 
(b)-(c)*** 
any party may serve the other parties or the arbitrators, as the 
case may be, with a written notice to concur in the appointment 
or appointments or in supplying the vacancy. 
(2) If the appointment is not made within fifteen clear days 
after service of the said notice, the court may, on the application 
of the party who gave the notice and after giving the other parties 
an opportunity of being heard, appoint an arbitrator or 
arbitrators or umpire, as the case may be, who shall have like 
power to act in the reference and to make an award as if he or 
they had been appointed by consent of all parties.” 
 
7. Therefore, under Section 8, before an application can be made to 
the court under that section, the following requirements should be 
satisfied: 
 
(1) The arbitration agreement should provide for appointment of 
arbitrator/s by consent. 
(2) Parties do not concur in the appointment of an arbitrator. 
(3) One party serves notice on the other party to concur in the 
appointment. 
(4) No appointment is made within 15 days of the service of the 
notice. 
 
8. Thereupon the court may, on the application of the party who 
gave the notice and after giving the other party an opportunity of 
being heard, appoint an arbitrator. 
 
9. In view of the express language of Section 8, it is quite clear that 
unless a party who desires to apply has resorted to the process set 

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out in Section 8, and has failed to secure the concurrence of the 
other party to the appointment of an arbitrator within the prescribed 
period, the court will not intervene under Section 8. The right to 
apply under Section 8, therefore, would accrue when, within 15 
clear days of the notice, the other parties do not concur in the 
appointment of an arbitrator.” 
(emphasis supplied) 
 
58.  In Secunderabad Cantonment Board v. B. Ramachandraiah & Sons 
reported in (2021) 5 SCC 705, this Court while determining the issue of limitation 
in relation to a Section 11(6) petition under the Act, 1996 held thus:  
 
“19. Applying the aforesaid judgments to the facts of this case, so 
far as the applicability of Article 137 of the Limitation Act to the 
applications under Section 11 of the Arbitration Act is concerned, it 
is clear that the demand for arbitration in the present case was made 
by the letter dated 7-11-2006. This demand was reiterated by a letter 
dated 13 -1-2007, which letter itself informed the appellant that 
appointment of an arbitrator would have to be made within 30 days. 
At the very latest, therefore, on the facts of this case, time began to 
run on and from 12-2-2007. The appellant's laconic letter dated 23-
1-2007, which stated that the matter was under consideration, was 
within the 30 -day period. On and from 12 -2-2007, when no 
arbitrator was appointed, the cause of action for appointment of an 
arbitrator accrued to the respondent and time began running from 
that day . Obviously, once time has started running, any final 
rejection by the appellant by its letter dated 10 -11-2010 would not 
give any fresh start to a limitation period which has already begun 
running, following the mandate of Section 9 of the Limitation Act.  
This being the case, the High Court was clearly in error in stating 
that since the applications under Section 11 of the Arbitration Act 
were filed on 6 -11-2013, they were within the limitation period of 
three years starting from 10-11-2020. On this count, the applications 
under Section 11 of the Arbitration Act, themselves being hopelessly 
time-barred, no arbitrator could have been appointed by the High 
Court.” 
        (emphasis supplied) 
 

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59.  Similarly, in Bharat Sanchar Nigam Limite d (supra), this Court after 
applying the settled position of law held as follows:  
“22. Applying the aforesaid law to the facts of the present case, we 
find that the application under Section 11 was filed within the 
limitation period prescribed under Article 137 of the Limitation Act. 
Nortel issued the notice of arbitration vide letter dated 29 -4-2020, 
which was rejected by BSNL vide its reply dated 9 -6-2020. The 
application under Section 11 was filed before the High Court on 24-
7-2020 i.e. within the period of 3 years of rejection of the request for 
appointment of the arbitrator.” 
(emphasis supplied)  
 
60.  It’s time now to apply the dicta laid down in the aforesaid judgments to 
the facts of the present case. The notice for invocation of arbitration was issued 
by the petitioner to the respondent on 24.11.2022, proposing the names of two 
learned arbitrators and calling upon the respondent to either release the allegedly 
withheld payment or nominate an arbitrator from their side within a period of 30 
days from the date of receipt of the notice. As per the record, the notice was 
delivered to the respondent on 29 .11.2022. The relevant extracts from the said 
notice are extracted hereinbelow:  
“14. Thus disputes arose between the parties, one incorporated in a 
country other than India in relation to the Franchise Agreement dt. 
21.3.2013, which would attract Section 2(1)(f)(ii) of the A&C Act. 
Since every effort to resolve it amicably failed, our client is invoking 
Sec 11(6) read with Section 11(12)(a) of A & C Act before Hon'ble 
Supreme Court of India to seek appointment of a sole arbitrator in 
case M/s Aptech Ltd. is not heeding AACL request in this behalf. 
 
15. Without prejudice to your rights, our client suggests the name of 
2 persons, namely Sri. V . Giri, Sri. M L Verma, Senior advocates 
practicing in the Hon'ble Supreme Court subject to consent, or any 
Hon'ble former judges for enter into reference with consent of 
parties to decide all the disputes arising out of the Franchise 

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Agreement dated 21.3.2013, between the parties, within the period 
as per Section 29A of the Act. 
 
16. In case of failure on your part to return the illegally withheld 
money or if the above request for appointment of a sole Arbitrator 
from the panel suggested or any other name suggested from your 
side within 30 days of from the receipt of this notice, our clients will 
be constrained to file appropriate legal proceedings as stated in 
Para 14 of this notice for which M/s Aptech Ltd. will be fully 
responsible for all costs, risks, responsibilities, expenses and 
consequences thereof. Please note. Copy Retained.”   
 
61.  The respondent replied to the said notice on 05.04.2023. The relevant parts 
from the aforesaid reply are extracted hereinbelow:  
 
“5. My clients submit that the notice addressed by you on behalf of 
your clients is defective, unjustified, without any basis, documents, 
material and is contradictory and inconsistent with the stand taken 
by your clients in the mediation proceedings filed before the Hon'ble 
High Court. 
 
6. My client states that your clients have misinterpreted the clause 
of the Arbitration under the Franchise Agreement dated 21.3.2013 
i.e., the conciliation/mediation process and are linking the same to 
the proceedings of mediation filed before the Hon'ble Bombay High 
Court. My client states that the mediation proceedings filed before 
the Hon'ble Bombay High Court was filed under section 2(1)(c) of 
the Commercial Court Act which is mandatory provision before 
instituting the Commercial Suit. Therefore, my clients therefore state 
that the invocation of arbitration clause under the Franchise 
Agreement dated 21.3.2013 and your notice dated 24.11.2022 is 
illegal, invalid, non-est and unjustified and is liable to be withdrawn 
forthwith. 
 
7. My clients state that in view of the aforesaid position, there is no 
cause of action for referring any dispute to the Arbitration and your 
notice is defective, illegal and invalid. Therefore, there is no 
question of my clients consenting to the invocation of the arbitration 
clause and/or appointment of an Arbitrator. 
 

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8. My clients state that despite having conveyed the above should 
your client insists in initiating any legal proceedings, the same shall 
be defended entirely at your client's risk as to costs and 
consequences. My clients reiterate that nothing contained i n your 
notice and not specifically dealt with herein shall in any manner be 
treated as an admission due to non  traverse and in fact shall be 
treated as denial.” 
 
62.  A perusal of the above shows that the request for appointment of an 
arbitrator was first made by the petitioner vide notice dated 24.11.2022 and a time 
of one month from the date of receipt of notice was given to the respondent to 
comply with the said not ice. The notice was delivered to the respondent on 
29.11.2022. Hence, the said period of one month from the date of receipt came to 
an end on 28.12.2022. Thus, it is only from this day that the clock of limitation 
for filing the present petition would start to tick. The present petition was filed by 
the petitioner on 19.04.2023, which is well within the time period of 3 years 
provided by Article 137 of the Limitation Act, 1963. Thus, the present petition 
under Section 11(6) of the Act, 1996 cannot be said to be barred by limitation.  
 
ii. ISSUE NO. 2: Whether the court may refuse to make a reference under 
Section 11 of the Arbitration and Conciliation Act, 1996 where the 
claims are ex-facie and hopelessly time-barred? 
 
63.  As discussed above, the present petition filed by the petitioner is not barred 
by limitation. Thus, the next question that falls for our consideration is whether 
the claims sought to be arbitrated by the petitioner are ex -facie barred by 
limitation, and if so, whether the court may refuse to refer them to arbitration?  

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a.  Jurisdiction versus Admissibility 
 
64.  There are two categories of issues that may be raised against an application 
for appointment of arbitrator under Section 11(6) of the Act, 1996. The first 
category is of the issues pertaining to the power and authority of the arbitrators 
to hear and decid e a case and are referred to as the “jurisdictional 
issues/objections”. Objections to the competence of arbitrators to adjudicate a 
dispute, existence/validity of arbitration agreement, absence of consent of the 
parties to submit the disputes to arbitratio n, dispute falling out of the scope of 
the arbitration agreement are some examples of jurisdictional or maintainability 
issues.  
 
65.  The second category is of those issues which are related to the nature of 
the claim and include challenges to procedural requirements, viz. a mandatory 
requirement for pre-reference mediation; claim or a part thereof being barred by 
limitation, etc. This category is referred to as the “admissibility 
issues/objections”.  
 
66.  This Court in Bharat Sanchar Nigam Limited (supra), explained the 
difference between the aforesaid two category of objections and held that the 
issue of limitation is essentially an admissibility issue and is not a challenge to 

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the jurisdiction of the arbitrator to decide the claim. While placing reliance on 
decision of the Singapore Court of Appeal in Swissbourgh Diamond Mines 
(Pty) Ltd. v. Kingdom of Lesotho  reported in (2019) 1 SLR 263 , this Court 
explained the “tribunal v. claim” test thus:  
“43. Applying the “tribunal v. claim” test, a plea of statutory time 
bar goes towards admissibility as it attacks the claim. It makes no 
difference whether the applicable statute of limitations is classified 
as substantive (extinguishing the claim) or procedural (barring the 
remedy) in the private international law sense. 
 
44. The issue of limitation which concerns the “admissibility” of the 
claim, must be decided by the Arbitral Tribunal either as a 
preliminary issue, or at the final stage after evidence is led by the 
parties.” 
 
67.  Although, limitation is an admissibility issue, yet it is the duty of the courts 
to prima-facie examine and reject non-arbitrable or dead claims, so as to protect 
the other party from being drawn into a time -consuming and costly arbitration 
process. 
  
68.  In Mustiu and Boyd's Commercial Arbitration (1982 Ed., pp. 436)  under 
the heading “Hopeless Claim s” in Chapter 31 it is stated thus  in relation to the 
jurisdiction of an arbitral tribunal adjudicating commercial disputes: 
“Two situations must be distinguished. The first, which is very rare, 
exists when the claimant not only appreciates, but will if pressed be 
prepared to acknowledge, that his claim is ill -founded in law. In 
effect, he asserts that his claim has commercial an d moral merit; 
that if the law gives him no remedy, there is a defect in the law; and 
that a commercial arbitrator ought to award him something in 
recognition of the true merits.  
 

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Here, we believe that t here is undoubtedly jurisdiction to interfere 
by way of injunction to prevent the respondent from being harassed 
by a claim which can never lead to valid award, for example in cases 
where claim is brought in respect of the alleged arbitration 
agreement which does not really exist, or which has ceased to exist. 
So also where the dispute lies outside the scope of the arbitration 
agreement. By parity of reasoning, the Court should be prepared to 
intervene where the claimant and the respondent are at one as to the 
absence of legal merits, so that it can be said that there is no real 
dispute.  
 
The respondent might also seek to protect himself by recourse to the 
arbitrator. He cannot ask the arbitrator to rule that there is no 
dispute, since this would be a matter affecting his own jurisdiction. 
An alternative would be to invite the arbitrator summarily to dismiss 
the claim. It would appear safer, however, to leave the matter to the 
court.”  
 
69.  The scope of this primary examination has been carefully laid down by a 
three-Judge Bench of this Court in Vidya Drolia and Others v. Durga Trading 
Corporation reported in (2021) 2 SCC 1 as follows:  
“148. Section 43(1) of the Arbitration Act states that the Limitation 
Act, 1963 shall apply to arbitrations as it applies to court 
proceedings. Sub -Section (2) states that for the purposes of the 
Arbitration Act and Limitation Act, arbitration shall be deemed to 
have commenced on the date referred to in Section 21. Limitation 
law is procedural and normally disputes, being factual, would be for 
the arbitrator to decide guided by the facts found and the law 
applicable. The court at the referral stage can interfere only when it 
is manifest that the claims are ex facie time -barred and dead, or 
there is no subsisting dispute. All other cases should be referred to 
the Arbitral Tribunal for decision on merits . Similar would be the 
position in case of disputed “no-claim certificate” or defence on the 
plea of novation and “accord and satisfaction”. As observed 
in Premium Nafta Products Ltd. [Fili Shipping Co. Ltd. v. Premium 
Nafta Products Ltd., 2007 UKHL 40 : 2 007 Bus LR 1719 (HL)], it 
is not to be expected that comm ercial men while entering 
transactions inter se would knowingly create a system which would 
require that the court should first decide whether the contract should 

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be rectified or avoided or rescinded, as the case may be, and then if 
the contract is held to be valid, it would require the arbitrator to 
resolve the issues that have arisen. 
 
xxx    xxx    xxx 
 
154.4. Rarely as a demurrer the court may interfere at Section 8 or 
11 stage when it is manifestly and ex facie certain that the 
arbitration agreement is non -existent, invalid or the disputes are 
non-arbitrable, though the nature and facet of non -arbitrability 
would, to some extent, determine the level and nature of judicial 
scrutiny. The restricted and limite d review is to check and protect 
parties from being forced to arbitrate when the matter is 
demonstrably “non-arbitrable” and to cut off the deadwood. The 
court by default would refer the matter when contentions relating to 
non-arbitrability are plainly arg uable; when consideration in 
summary proceedings would be insufficient and inconclusive; when 
facts are contested; when the party opposing arbitration adopts 
delaying tactics or impairs conduct of arbitration proceedings. This 
is not the stage for the cour t to enter into a mini trial or elaborate 
review so as to usurp the jurisdiction of the Arbitral Tribunal but to 
affirm and uphold integrity and efficacy of arbitration as an 
alternative dispute resolution mechanism.”  
(emphasis supplied)  
 
70.  The aforesaid decision in Vidya Drolia  (supra) was relied upon and 
reaffirmed in another decision of this Court in NTPC Ltd. v. SPML Infra Ltd. 
reported in (2023) 9 SCC 385 wherein the “Eye of the Needle” test was explained 
as follows:  
 
“Eye of the needle 
25. The abovereferred precedents crystallise the position of law that 
the pre-referral jurisdiction of the Courts under Section 11(6) of the 
Act is very narrow and inheres two inquiries. The primary inquiry is 
about the existence and the validity of an arb itration agreement, 
which also includes an inquiry as to the  parties to the 
agreement and the applicant's privity to the said agreement. These 
are matters which require a thorough examination by the Referral 

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Court. The secondary inquiry that may arise at the reference stage 
itself is with respect to the non-arbitrability of the dispute. 
 
26. As a general rule and a principle, the Arbitral Tribunal is the 
preferred first authority to determine and decide all questions of 
non-arbitrability. As an exception to the rule, and  rarely as a 
demurrer, the Referral Court may reject claims which are manifestly 
and ex facie non-arbitrable [Vidya Drolia v. Durga Trading Corpn., 
(2021) 2 SCC 1, para 154.4: (2021) 1 SCC (Civ) 549] . Explaining 
this position, flowing from the principles laid down in  Vidya 
Drolia [Vidya Drolia v. Durga Trading Corpn., (2021)  2 SCC 1 : 
(2021) 1 SCC (Civ) 549], this Court in a subsequent decision 
in Nortel Networks  [BSNL v. Nortel Networks (India) (P) Ltd., 
(2021) 5 SCC 738 : (2021) 3 SCC (Civ) 352] held [BSNL  v. Nortel 
Networks (India) (P) Ltd., (2021) 5 SCC 738, para 45.1 : ( 2021) 3 
SCC (Civ) 352] : (Nortel Networks case  [BSNL v. Nortel Networks 
(India) (P) Ltd., (2021) 5 SCC 738 : (2021) 3 SCC (Civ) 352], SCC 
p. 764, para 45) 
 
“45. … 45.1. … While exercising jurisdiction under Section 11 
as the judicial forum, the Court may exercise the prima facie test 
to screen and knockdown ex facie meritless, frivolous, and 
dishonest litigation. Limited jurisdiction of the Courts would 
ensure expeditious and efficient disposal at the referral stage. At 
the referral stage, the Court can interfere “only” when it is 
“manifest” that the claims are ex facie time-barred and dead, or 
there is no subsisting dispute.” 
 
27. The standard of scrutiny to examine the non -arbitrability of a 
claim is only prima facie. Referral Courts must not undertake a full 
review of the contested facts; they must only be confined to 
a primary first review  [Vidya Drolia  v. Durga Trading Corpn ., 
(2021) 2 SCC 1, para 134 : (2021) 1 SCC (Civ) 549] and let facts 
speak for themselves. This also requires the Courts to examine 
whether the assertion on arbitrability is  bona fide  or not. [Vidya 
Drolia v. Durga Trading Corpn., (2021) 2 SCC 1 : (2021) 1 SCC 
(Civ) 549] The prima facie scrutiny of the facts must lead to a clear 
conclusion that there is not even a vestige of doubt that the claim is 
non-arbitrable. [BSNL v. Nortel Networks (India) (P) Ltd., (2021) 5 
SCC 738, para 47 : (2021) 3 SCC (Civ) 352] On the other ha nd, 
even if there is the slightest doubt, the rule is to refer the dispute to 
arbitration [Vidya Drolia v. Durga Trading Corpn., (2021) 2 SCC 1, 
para 154.4 : (2021) 1 SCC (Civ) 549] . 

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28. The limited scrutiny, through the eye of the needle, is necessary 
and compelling. It is intertwined with the duty of the Referral Court 
to protect the parties from being forced to arbitrate when the matter 
is demonstrably non -arbitrable [Ibid.]. It has  been termed as 
a legitimate interference by Courts to refuse reference in order  to 
prevent wastage of public and private resources  [Vidya 
Drolia v. Durga Trading Corpn., (2021) 2 SCC 1, para 139 : (2021) 
1 SCC (Civ) 549]. Further, as noted in  Vidya Drolia  [Vidya 
Drolia v. Durga Trading Corpn., (2021) 2 SCC 1 : (2021) 1 SCC 
(Civ) 549], if this duty within the limited compass is not 
exercised, and the Court becomes too reluctant to intervene, it may 
undermine the effectiveness of both, arbitration and the 
Court [Vidya Drolia v. Durga Trading Corpn., (2021) 2 SCC 1, para 
139 : (2021) 1 SCC (Civ) 549]. Therefore, this Court or a High 
Court, as the case may be, while exercising jurisdiction under 
Section 11(6) of the Act, is not expected to act mechanically merely 
to deliver a purported dispute raised by an applicant at the doors of 
the chosen arbitrator, as explained in  DLF Home Developers 
Ltd. v. Rajapura Homes (P) Ltd.  [DLF Home Developers 
Ltd. v. Rajapura Homes (P) Ltd., (2021) 16 SCC 743, paras 22, 26 
: 2021 SCC OnLine SC 781, paras 18, 20]”  
(emphasis supplied) 
 
71.  In Geo Miller (supra) where the cause of action for bringing the claim 
arose in 1983, this Court refused to appoint an arbitrator as the application seeking 
appointment of arbitrator was filed much later in 2003, that is after a delay of 
almost twenty years. The relevant part of the said judgment is extracted 
hereinbelow:  
“21. Applying the aforementioned principles to the present case, we 
find ourselves in agreement with the finding of the High Court that 
the appellant's cause of action in respect of Arbitration Applications 
Nos. 25/2003 and 27/2003, relating to the work orders dated 7-10-
1979 and 4-4-1980 arose on 8-2-1983, which is when the final bill 
handed over to the respondent became due. Mere correspondence of 
the appellant by way of writing letters/reminders to the respondent 
subsequent to this date would not extend the time of limitation. 

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Hence the maximum period during which this Court could have 
allowed the appellant's application for appointment of an arbitrator 
is 3 years from the date on which cause of action arose i.e. 8-2-1986. 
Similarly, with respect to Arbitration Application No. 2 8/2003 
relating to the work order dated 3-5-1985, the respondent has stated 
that final bill was handed over and became due on 10-8-1989. This 
has not been disputed by the appellant. Hence the limitation period 
ended on 10 -8-1992. Since the appellant served  notice for 
appointment of arbitrator in 2002, and requested the appointment 
of an arbitrator before a court only by the end of 2003, his claim is 
clearly barred by limitation.”  
    (emphasis supplied) 
 
72.  In Bharat Sanchar Nigam Limited (supra), this Court while observing 
that although the arbitration petition was not barred by limitation, yet the cause 
of action for the underlying claims having arisen much earlier, the claims were 
clearly barred by limitation  on the day notice for arbitration was invoked. 
Relevant paragraphs are extracted hereinbelow:  
“48. Applying the law to the facts of the present case, it is clear that 
this is a case where the claims are ex facie time-barred by over 5½ 
years, since Nortel did not take any action whatsoever after the 
rejection of its claim by BSNL on 4-8-2014. The notice of arbitration 
was invoked on 29-4-2020. There is not even an averment either in 
the notice of arbitration, or the petition filed under Section 11, or 
before this Court, of any intervening facts which may have occurred, 
which would extend the period o f limitation falling within Sections 
5 to 20 of the Limitation Act. Unless, there is a pleaded case 
specifically adverting to the applicable section, and how it extends 
the limitation from the date on which the cause of action originally 
arose, there can be no basis to save the time of limitation. 
 
49. The present case is a case of deadwood/no subsisting dispute 
since the cause of action arose on 4-8-2014, when the claims made 
by Nortel were rejected by BSNL. The respondent has not stated any 
event which would extend the period of limitation, which 
commenced as per Article 55 of the Schedule of the Limitation Act 
(which provides the limitation for cases pertaining to breach of 

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contract) immediately after the rejection of the final bill by making 
deductions. 
 
50. In the notice invoking arbitration dated 29 -4-2020, it has been 
averred that: 
 
“Various communications have been exchanged between the 
petitioner and the respondents ever since and a dispute has 
arisen between the petitioner and the respondents, regarding 
non-payment of the amounts due under the tender document.” 
 
51. The period of limitation for issuing notice of arbitration would 
not get extended by mere exchange of letters, [S.S. Rathore  v. State 
of M.P ., (1989) 4 SCC 582 : 1990 SCC (L&S) 50;  Union of 
India v. Har Dayal, (2010) 1 SCC 394;  CLP (India) (P) 
Ltd. v. Gujarat Urja Vikas Nigam Ltd., (2020) 5 SCC 185] or mere 
settlement discussions, where a final bill is rejected by making 
deductions or otherwise. Sections 5 to 20 of the Limitation Act do 
not exclude the time taken on account of settlement discussions. 
Section 9 of the Limitation Act makes it clear that:“where once the 
time has begun to run, no subsequent disability or inability to 
institute a suit or make an application stops it.” There must be a 
clear notice invoking arbitration setting out the “particular 
dispute” [ Section 21 of the Arbitration and Conciliation Act, 1996.] 
(including claims/amounts) which must be received by the other 
party within a period of 3 years from the rejection of a final bill, 
failing which, the time bar would prevail. 
 
52. In the present case, the notice invoking arbitration was issued 
5½ years after rejection of the claims on 4 -8-2014. Consequently, 
the notice invoking arbitration is ex facie time -barred, and the 
disputes between the parties cannot be referred to arbitration in the 
facts of this case.” 
(emphasis supplied) 
 
73.  This Court, in M/s B and T AG (supra), to which two of us, the Chief 
Justice, Dr. D.Y . Chandrachud and Justice J.B. Pardiwala, were members of the 
Bench, had the occasion to ascertain in the facts of the said case whether an 
application for appointment of arbitrator under Section 11(6) of the Act, 1996 was 

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barred by limitation. The facts of the  said case were that disputes had arisen 
between the parties in relation to the alleged wrongful encashment of warranty 
bond by the respondent therein vide its letter dated 16.02.2016. Even after the 
amount got credited in the bank account of the respondent, the parties continued 
to engage in bilateral discussions. It was the case of the petitioner therein that the 
‘breaking point’ was reached sometime in September, 2019 and not in 2016 as 
negotiations had continued to take place between the parties. This Court rejected 
the contention of the petitioner and held that the encashment of bank guarantee 
was a positive action on part of the respondent which had crystallised the right of 
the petitioner to seek reference of the dispute to arbitration and mere writing of 
letters would not extend the cause of action. It was held that the notice for 
invoking arbitration having been issued almost six years after the cause of action 
for raising the claims had arisen, the claims were e x-facie dead and time-barred 
and hence dismissed the application. Relevant extracts from the judgment are as 
follows:  
 
“65. On a conspectus of all the aforesaid decisions what is 
discernible is that there is a fine distinction between the plea that 
the claims raised are barred by limitation and the plea that the 
application for appointment of an arbitrator is barred by limitation. 
 
xxx    xxx    xxx 
 
76. At the cost of repetition, we state that when the bank guarantee 
came to be encashed in the year 2016 and the requisite amount stood 
transferred to the Government account that was the end of the 
matter. This “Breaking Point” should be treated as the date at which 
the cause of action arose for the purpose of limitation. 

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77. Negotiations may continue even for a period of ten years or 
twenty years after the cause of action had arisen. Mere negotiations 
will not postpone the “cause of action” for the purpose of limitation. 
The Legislature has prescribed a limit of three years fo r the 
enforcement of a claim and this statutory time period cannot be 
defeated on the ground that the parties were negotiating. 
 
xxx    xxx    xxx 
 
80. The case on hand is clearly and undoubtedly, one of a hopelessly 
barred claim, as the petitioner by its conduct slept over its right for 
more than five years. Statutory arbitrations stand apart.” 
(emphasis supplied) 
 
 
74.  The learned senior counsel appearing for the respondent has strongly 
relied on the judgment in M/s B and T AG (supra) to argue that the facts of the 
present case are squarely covered by the dicta laid down in the said judgment. 
However, we are of the view that the said judgment is of no avail to the 
respondent.  
 
75.  The respondent, relying upon the legal notice dated 26.08.2021 issued by 
the petitioner, submitted that the cause of action arose on 01.11.2017. The 
relevant part of the said notice is extracted here:  
“10. Our client is entitled to receive 90% of the amount certified by 
the Embassy in Kabul. While reserving our rights without prejudice 
and subject to settlement of accounts illegally withheld, this notice 
is issued calling upon you to pay Rs. 73,53,000/ - with interest 
compounded monthly @18% w.e.f. 1st November 2017 within 15 
days of from the receipt of this notice, under intimation to us, failing 
which our client has given instructions to file appropriate legal 

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proceedings before competent courts in India including a suit for 
settlement of accounts for recovery of money and also by way of 
damages or otherwise for, breach of trust, breach of contract. In 
default, Aptech will be fully responsible for all costs, ris ks, 
responsibilities, expenses and consequences thereof.”  
 
 
76.  From the email communications placed on record, it appears that due to 
the pre -existing disputes between the parties in relation to the franchise 
agreements, the respondent sent a demand notice to the petitioner seeking 
payment of royalty and renewal fees from the petitioner.  It appears that in reply 
to the said notice dated 23.03.2018, the petitioner raised the issue of payment of 
dues relating to the ICCR project. Some more emails were exchanged between 
the parties on the issue however it can be seen that vide email dated 28.03.2018, 
the respondent clearly showed unwillingness to continue further discussions 
regarding payments related to the ICCR project. Thus, it can be said that the rights 
of the petitioner to bring a claim against the respondent were crystallised on 
28.03.2018 and hence the cause of action for invocation of arbitration can also 
said to have arisen on this date. This position has also been admitted in the Written 
Submission dated 05.02.2024 wherein the petitioner has submitted as follows:  
 
“4. The limitation for claiming the due amount would expire on 
27.03.2021….”  
 
b.  When does the Cause of Action arise?  
 
77.  We are not impressed with the submission canvassed on behalf of the 
respondent that the cause of action for raising the claims arose on 01.11.2017 and 

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thus the limitation period for invoking arbitration should commence from the said 
date. The petitioner has alleged that the respondent received the payment for the 
course from the ICCR on 03.10.2017. However, the perusal of the communication 
exchanged between the parties indicates that it is only on 28.03.2018 that the right 
of the petitioner to bring a claim against the respondent could be said to have been 
crystallised. The position of law is settled that mere failure to pay may not give 
rise to a cause of action. However, once the applicant has asserted its claim and 
the respondent has either denied such claim or failed to reply to it, the cause of 
action will arise after such denial or failure.  
 
78.  In M/s B and T AG (supra) three principles of law came to be enunciated 
by this Court regarding the manner in which the point in time when the cause of 
action arose may be determined. First, that the right to receive the payment 
ordinarily begins upon completion of the work. Secon dly, a dispute arises only 
when there is a claim by one side and its denial/repudiation by the other and 
thirdly, the accrual of cause of action cannot be indefinitely postponed by 
repeatedly writing letters or sending reminders. It was further emphasised by this 
Court that it was important to find out the “ breaking point ” at which any 
reasonable party would have abandoned the efforts at arriving at a settlement and 
contemplated referral of the dispute to arbitration. Such breaking point would 
then become the date on which the cause of action could be said to have 
commenced.  

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79.  This Court in Major (Retd.) Inder Singh Rekhi v. Delhi Development 
Authority reported in (1988) 2 SCC 338 held as follows:  
“4. Therefore, in order to be entitled to order of reference under 
Section 20, it is necessary that there should be an arbitration 
agreement and secondly, difference must arise to which this 
agreement applied. In this case, there is no dispute that there was 
an arbitration agreement. There has been an assertion of claim by 
the appellant and silence as well as refusal in respect of the same by 
respondent. Therefore, a dispute has arisen regarding non-payment 
of the alleged dues of the appellant. The question is for the present 
case when did such dispute arise. The High Court proceeded on the 
basis that the work was completed in 1980 and therefore, the 
appellant became entitled to the payment from that date and t he 
cause of action under Article 137 arose from that date. But in order 
to be entitled to ask for a reference under Section 20 of the Act there 
must not only be an entitlement to money but there must be a 
difference or dispute must arise. It is true that on completion of the 
work a right to get payment would normally arise but where the final 
bills as in this case have not been prepared as appears from the 
record and when the assertion of the claim was made on February 
28, 1983 and there was non-payment, the cause of action arose from 
that date, that is to say, February 28, 1983. It is also true that a party 
cannot postpone the accrual of cause of action by writing reminders 
or sending reminders but where the bill had not been finally 
prepared, the claim made by a claimant is the accrual of the cause 
of action. A dispute arises where there is a claim and a denial and 
repudiation of the claim. The existence of dispute is essential for 
appointment of an arbitrator under Section 8 or a reference under 
Section 20 of the Act. See Law of Arbitration by R.S. Bachawat, first 
edition, page 354. There should be dispute and there can only be a 
dispute when a claim is asserted by one party and denied by the 
other on whatever grounds. Mere failure or inaction to pay does not 
lead to the inference of the existence of dispute. Dispute entails a 
positive element and assertion of denying, not merely inaction to 
accede to a claim or a request . Whether in a particular case a 
dispute has arisen or not has to be found out from the facts and 
circumstances of the case.” 
(emphasis supplied) 
 

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80.   In Geo Miller (supra), this Court held thus:  
“28. Having perused through the relevant precedents, we agree that 
on a certain set of facts and circumstances, the period during which 
the parties were bona fide negotiating towards an amicable 
settlement may be excluded for the purpose of computing the period 
of limitation for reference to arbitration under the 1996 Act. 
However, in such cases the entire negotiati on history between the 
parties must be specifically pleaded and placed on the record. The 
Court upon careful consideration of such history must find out what 
was the “breaking point” at which any reasonable party would have 
abandoned efforts at arriving at a settlement and contemplated 
referral of the dispute for arbitration. This “breaking point” would 
then be treated as the date on which the caus e of action arises, for 
the purpose of limitation. The threshold for determining when such 
a point arises will be lower in the case of commercial disputes, 
where the party's primary interest is in securing the payment due to 
them, than in family disputes w here it may be said that the parties 
have a greater stake in settling the dispute amicably, and therefore 
delaying formal adjudication of the claim. 
29. Moreover, in a commercial dispute, while mere failure to pay 
may not give rise to a cause of action, once the applicant has 
asserted their claim and the respondent fails to respond to such 
claim, such failure will be treated as a denial of the applicant's claim 
giving rise to a dispute, and therefore the cause of action for 
reference to arbitration. It does not lie to the applicant to plead that 
it waited for an unreasonably long period to refer the dispute to 
arbitration merely on account of the respondent's failure to settle 
their claim and because they were writing representations and 
reminders to the respondent in the meanwhile.” 
(emphasis supplied) 
 
81.  The petitioner completed the course sometime in April and a letter to this 
effect was issued on 30.07.2017 by the EOI, Kabul. Allegedly, the ICCR made 
payment to the respondent on 03.10.2017. However, the right of the petitioner to 
raise the claim could o nly be said to have accrued after the petitioner made a 
positive assertion in March, 2018 which was denied by the respondent vide email 

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dated 28.03.2018. Another reminder through email was given by the petitioner on 
29.12.2018, however, mere giving reminders and sending of letters would not 
extend the cause of action any further from 28.03.2018 on which date the rights 
of the petitioner could be said to have been crystallised.  
 
82.  Thus, in ordinary circumstances, the limitation period available to the 
petitioner for raising a claim would have come to an end after an expiry of three 
years, that is, on 27.03.2021.  However, i n March 2020, the entire world was 
taken under the grip of the deadly Covid-19 pandemic bringing everyday life and 
commercial activity to a complete halt across the globe.  Taking cognisance of 
this unfortunate turn of events, this Court vide order dated 23.03.2020 passed in 
Suo Motu Civil Writ Petition No. 03/2020 directed the period commencing from 
15.03.2020 to be excluded for the purposes of computation of limitation. The said 
extension of limitation was extended from time to time by this Court in view of 
the continuing pandemic. As a result, the period from 15.03.2020 to 28.02.2022 
was finally determined to be excluded for the computation of limitation. It was 
provided that the balance period of limitation as available on 15.03.2020 would 
become available from 01.03.2022. Operative part of the order dated 10.01.2022 
is extracted hereinbelow:  
“5. Taking into consideration the arguments advanced by learned 
counsel and the impact of the surge of the virus on public health 
and adversities faced by litigants in the prevailing conditions, we 
deem it appropriate to dispose of the M.A. No. 21 of 2022 with the 
following directions:  

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I. The order dated 23.03.2020 is restored and in continuation 
of the subsequent orders dated 08.03.2021, 27.04.2021 and 
23.09.2021, it is directed that the period from 15.03.2020 till 
28.02.2022 shall stand excluded for the purposes of 
limitation as may be prescribed under any general or special 
laws in respect of all judicial or quasi judicial proceedings.  
 
II. Consequently, the balance period of limitation remaining as 
on 03.10.2021, if any, shall become available with effect from 
01.03.2022.  
 
III. In cases where the limitation would have expired during the 
period between 15.03.2020 till 28.02.2022, notwithstanding 
the actual balance period of limitation remaining, all 
persons shall have a limitation period of 90 days from 
01.03.2022. In the event th e actual balance period of 
limitation remaining, with effect from 01.03.2022 is greater 
than 90 days, that longer period shall apply.  
 
IV. It is further clarified that the period from 15.03.2020 till 
28.02.2022 shall also stand excluded in computing the 
periods prescribed under Sections 23 (4) and 29A of the 
Arbitration and Conciliation Act, 1996, Section 12A of the 
Commercial Courts Act, 201 5 and provisos (b) and (c) of 
Section 138 of the Negotiable Instruments Act, 1881 and any 
other laws, which prescribe period(s) of limitation for 
instituting proceedings, outer limits (within which the court 
or tribunal can condone delay) and termination o f 
proceedings.”  
 
83.  The operation and effect of the aforesaid order was considered and 
explained by a two-Judge Bench of this Court in Prakash Corporates v. Dee Vee 
Projects Ltd., reported in (2022) 5 SCC 112 as follows: 
“28. As regards the operation and effect of the orders passed by this 
Court in SMWP No. 3 of 2020, noticeable it is that even though in 
the initial order dated 23 -3-2020 [Cognizance for Extension of 
Limitation, In re, (2020) 19 SCC 10 : (2021) 3 SCC (Cri) 801], this 

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Court provided that the period of limitation in all the proceedings, 
irrespective of that prescribed under general or special laws, 
whether condonable or not, shall stand extended w.e.f. 15 -3-2020 
but, while concluding the matter on 23 -9-2021 [Cognizance f or 
Extension of Limitation, In re, (2021) 18 SCC 250 : 2021 SCC 
OnLine SC 947], this Court specifically provided for exclusion of 
the period from 15 -3-2020 till 2 -10-2021. A look at the scheme of 
the Limitation Act, 1963 makes it clear that while extension of 
prescribed period in relation to an appeal or certain applications 
has been envisaged under Section 5, the exclusion of time has been 
provided in the provisions like Se ctions 12 to 15 thereof. When a 
particular period is to be excluded in relation to any suit or 
proceeding, essentially the reason is that such a period is accepted 
by law to be the one not referable to any indolence on the part of the 
litigant, but being r elatable to either the force of circumstances or 
other requirements of law (like that of mandatory two months' notice 
for a suit against the Government [Vide Section 15 of the Limitation 
Act, 1963.]). The excluded period, as a necessary consequence, 
results in enlargement of time, over and above the period 
prescribed.” 
(emphasis supplied) 
 
84. The effect of the above -referred order of this Court in the facts of the 
present case is that the balance limitation left on 15.03.2020 would become 
available w.e.f. 01.03.2022. The b alance period of limitation remaining on 
15.03.2020 can be calculated by computing the number of days between 
15.03.2020 and 27.03.2021, which is the day when the limitation period would 
have come to an end under ordinary circumstances. The balance period thus 
comes to 1 year 13 days. This period of 1 year 13 days becomes available to the 
petitioner from 01.03.2022, thereby meaning that the limitation period available 
to the petitioner for invoking arbitration proceedings would have come to an end 
on 13.03.2023.    

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c.  When is Arbitration deemed to have commenced?  
 
85. Section 21 of the Act, 1996 provides that the arbitral proceedings in 
relation to a dispute commence when a notice invoking arbitration is sent by the 
claimant to the other party.  
“21. Commencement of arbitral proceedings. —Unless otherwise 
agreed by the parties, the arbitral proceedings in respect of a 
particular dispute commence on the date on which a request for that 
dispute to be referred to arbitration is received by the respondent.” 
 
 
86.  In Milkfood Ltd. v. GMC Ice Cream (P) Ltd.  reported in (2004) 7 SCC 
288, it was observed thus:  
“26. The commencement of an arbitration proceeding for the 
purpose of applicability of the provisions of the Indian Limitation 
Act is of great significance. Even Section 43(1) of the 1996 Act 
provides that the Limitation Act, 1963 shall apply to the arbitration 
as it applies to proceedings in court. Sub -section (2) thereof 
provides that for the purpose of the said section and the Limitation 
Act, 1963, an arbitration shall be deemed to have commenced on the 
date referred to in Section 21. 
 
27. Article 21 of the Model Law which was modelled on Article 3 of 
the UNCITRAL Arbitration Rules had been adopted for the purpose 
of drafting Section 21 of the 1996 Act. Section 3 of the 1996 Act 
provides for as to when a request can be said to have been received 
by the respondent. Thus, whether for the purpose of applying the 
provisions of Chapter II of the 1940 Act or for the purpose of Section 
21 of the 1996 Act, what is necessary is to issue/serve a 
request/notice to the respondent indicating that the claimant seeks 
arbitration of the dispute. 
 
xxx    xxx    xxx 
  
29. For the purpose of the Limitation Act an arbitration is deemed 
to have commenced when one party to the arbitration agreement 

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serves on the other a notice requiring the appointment of an 
arbitrator. This indeed is relatable to the other purposes also, as, 
for example, see Section 29(2) of (English) Arbitration Act, 1950. 
 
xxx    xxx    xxx 
 
49. Section 21 of the 1996 Act, as noticed hereinbefore, provides as 
to when the arbitral proceedings would be deemed to have 
commenced. Section 21 although may be construed to be laying 
down a provision for the purpose of the said Act but the same must 
be given its full effect having regard to the fact that the repeal and 
saving clause is also contained therein. Section 21 of the Act must, 
therefore, be construed ha ving regard to Section 85(2)(a) of the 
1996 Act. Once it is so construed, indisputably the service of notice 
and/or issuance of request for appointment of an arbitrator in terms 
of the arbitration agreement must be held to be determinative of the 
commencement of the arbitral proceeding.”  
(emphasis supplied) 
 
87.  Similarly, in Bharat Sanchar Nigam Limited (supra), it was held by this 
Court thus:  
“51. The period of limitation for issuing notice of arbitration would 
not get extended by mere exchange of letters, [S.S. Rathore  v. State 
of M.P ., (1989) 4 SCC 582 : 1990 SCC (L&S) 50;  Union of 
India v. Har Dayal, (2010) 1 SCC 394;  CLP (India) (P) 
Ltd. v. Gujarat Urja Vikas Nigam Ltd., (2020) 5 SCC 185] or mere 
settlement discussions, where a final bill is rejected by making 
deductions or otherwise. Sections 5 to 20 of the Limitation Act do 
not exclude the time taken on account of settlement discussions. 
Section 9 of the Limitation Act makes it clear that:“where once the 
time has begun to run, no subsequent disability or inability to 
institute a suit or make an application stops it.” There must be a 
clear notice invoking arbitration setting out the “particular 
dispute” [ Section 21 of the Arbitration and Conciliation Act, 1996.] 
(including claims/amounts) which must be received by the other 
party within a period of 3 years from the rej ection of a final bill, 
failing which, the time bar would prevail.” 
(emphasis supplied) 
 
 

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88.  In the present case, the notice invoking arbitration was received by the 
respondent on 29.11.2022, which is within the three-year period from the date on 
which the cause of action for the claim had arisen. Thus, it cannot be said that the 
claims sought to  be raised by the petitioner are ex -facie time -barred or dead 
claims on the date of the commencement of arbitration.  
 
89.  Thus, from an exhaustive analysis of the position of law on the issues, we 
are of the view that while considering the issue of limitation in relation to a 
petition under Section 11(6) of the Act, 1996, the courts should satisfy themselves 
on two aspects by employing a two-pronged test – first, whether the petition under 
Section 11(6) of the Act, 1996 is barred by limitation; and secondly, whether the 
claims sought to be arbitrated are ex -facie dead claims and are thus barred by 
limitation on the date of co mmencement of arbitration proceedings. If either of 
these issues are answered against the party seeking referral of disputes to 
arbitration, the court may refuse to appoint an arbitral tribunal.  
 
 
E.  CONCLUSION 
90.  The present arbitration petition having been filed within a period of three 
years from the date when the respondent failed to comply with the notice of 
invocation of arbitration issued by the petitioner is not hit by limitation.  
 

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91. The notice for invocation of arbitration having been issued by the petitioner 
within a period of three years from the date of accrual of cause of action, the 
claims cannot be said to be ex -facie dead or time -barred on the da te of 
commencement of the arbitration proceedings.  
92.  In view of the aforesaid, the present petition is allowed. We appoint Shri 
Justice Sanjay Kishan Kaul, Former Judge of the Supreme Court of India, to act 
as the sole arbitrator. The fees of the arbitrator including other modalities shall 
be fixed in consultation with the parties. 
 
93.  All other rights and contentions are kept open for the parties to raise before 
the Arbitrator.  
 
94.  Before we part with the matter, we would like to mention that this Court 
while dealing with similar issues  in many other matters has observed that the 
applicability of Section 137 to applications under Section 11(6) of the Act, 1996 
is a result of legislative vacuum as there is no statutory prescription regarding the 
time limit. We would again like to reiterate  that the period of three years is an 
unduly long period for filing an application under Section 11 of the Act, 1996 and 
goes against the very spiri t of the Act, 1996 which provides for expeditious 
resolution of commercial disputes within a time -bound manner. Various 
amendments to the Act, 1996 have been made over the years so as to ensure that 
arbitration proceedings are conducted and concluded expeditiously. We are of the 

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considered opinion that the Parliament should consider bringing an amendment 
to the Act, 1996 prescribing a specific period of limitation within which a party 
may move the court for making an application for appointment of arbitrators 
under Section 11 of the Act, 1996. The Petition stands disposed of in the aforesaid 
terms.    
95.  Pending application(s), if any, shall stand disposed of.  
 
 
…...……..….………….……………CJI.       
(Dr. Dhananjaya Y . Chandrachud)  
 
    
 
…….…..….…….…..…………………J.          
(J.B. Pardiwala)     
 
 
 
…………...…...……………………….J.             
              (Manoj Misra)  
New Delhi: 
1st March, 2024.